As a small business owner and professional I am greeted every morning when I start my day with dozens of emails that wormed their way into my In Box while I was away at Family Time. I have friends and colleagues who say they find twice as many at their jobs.
It gets me down a little that the better part of my morning, especially Monday, is spent perusing, reading, responding to and deleting the multi-purposed missives from friends and foe alike. Watching that circle whirl on the right bottom corner of my screen while the stream of emails loads feels like it takes forever.
My blood pressure goes up and I want to scream “Enough already!” because I see my prime thinking time and allotted morning energy going to waste chasing down the few snippets of genuinely useful and important information in that list.I know that the world and business will never go back to the days of no email. Why should it?
Email is cheap, quick, efficient, traceable and allows communication to take place without anyone actually having to speak with each other. All of these benefits have made this world email driven in less than twenty years. Offices and corporations of every kind around the world, as well as the families and friends who support them, must have email to be current and competitive. I understand that.
What bothers me is that I really miss talking to my co-workers, colleagues and friends. Years ago, as a young attorney, I spent my whole day if not in court, on the telephone negotiating, making appointments, welcoming clients, bringing people together, arranging events, etc., etc. Some days I went home, and my ear felt like a lump of cauliflower from being pressed against the receiver all day.
Now a steady barrage of emails contains the business of the day and my phone rings intermittently. I don’t like that.
I miss the banter and friendly chatter shared before the call’s order of business. I miss hearing the tone of my colleague’s voice when discussing a sticky issue. I miss catching up on the latest industry gossip and rumors. There are things you just can’t put in writing on the company email server that are fun to spill during a chat. A cordial greeting and a pleasant goodbye over the phone leave a warmer feeling and is far more soothing than LOL, TTYL, OMG and CTN.
I recently completed a mediated divorce matter without having a single live or telephone conversation with the other lawyer over the course of several months. This new level of insulation is unacceptable to me.
Especially in family matters, a good talk and a personal eye-to-eye meeting always gets the best results and the happiest clients.
Updated: September 24, 2019